Below we’ve outlined an estimated turnaround time for most of the frequent requests that our office receives. We often turnaround requests faster than estimated below, but we request that you try to provide us with advance notice so we can balance the many requests our office receives and meet all expectations! Even though these are the expected turnaround times, it’s never too early to ask! And, of course, we will do our best given less notice but we can’t guarantee that we’ll meet pressing deadlines on short notice.


  • New Survey Development – 20-30 business days (3-4 weeks)
    o Develop survey questions, design, and sequence
    o Support with communication plan
    o Set targets for response rate
  • Repeat Survey Administration – 10 business days (2 weeks)
  • Form Development – 5 business days (1 week)

Data (Checklist)
Data requests expected turnaround times are contingent upon depth and complexity of needs, clarity of request, quality and availability of data, and number of iterations.

  • Dashboard Creation – 5+ business days
  • Ad-Hoc Data Requests – 3 – 10 business days
  • Data Analysis Requests – 5+ business days

System Access

  • Navigate Access – 3 Business Days
  • Zogotech Access – 3 Business days

Contact Us

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